management

In People Problems Part 1, we talked about two common kinds of complaints that you as a manager might hear. “I don’t think Karl is showing enough commitment to his work.” “The technical staff is being rude to our salespeople.” Here is a method for developing your colleague’s problem-solving skills, followed by how to apply it in these two cases. If you focus on developing your people, your organization will develop far more rapidly than if you focus on just the num.